For Owners and Landlords

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25 articles in this collection
Written by Emily and Michelle Hyde

I signed up for the Pro plan. Why haven’t I received any leads?

I haven't received any leads
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Written by Michelle Hyde
Updated over a week ago

How to request tenant application by invitation?

What to do if you want a tenant application from somebody who is not yet a Trintals member.
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Written by Emily
Updated over a week ago

How to un-publish your rental property?

Rentals > Select Property > UN-PUBLISH
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Written by Emily
Updated over a week ago

How to request tenant application from a lead you have received?

Owner wants to request tenant application.
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Written by Emily
Updated over a week ago

Where can I see the lead’s phone number?

Where to find your new lead phone number
Emily avatar
Written by Emily
Updated over a week ago

Why is my listing not showing up on the partner sites?

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Written by Emily
Updated over a week ago

Why can’t I see my lead’s email?

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Written by Emily
Updated over a week ago

Can I contact the lead directly by giving my phone number?

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Written by Emily
Updated over a week ago

Why would I receive leads from the pro plan that I’m not a member of?

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Written by Emily
Updated over a week ago

Why should I communicate through Lead Manager directly?

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Written by Emily
Updated over a week ago

Why do I have to pay to reply to a lead?

Your listing is active only on the Basic (free) network of partner sites.
Emily avatar
Written by Emily
Updated over a week ago

Where are all my leads?

If your listing is published and you aren't getting leads like you expected, there could be more than one explanation.
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Written by Emily
Updated over a week ago

Why does my listing not show up on Zillow?

Zillow is one of our syndication partners so if your Trintals listing is NOT showing up on Zillow.com, there are a couple reasons to check.
Emily avatar
Written by Emily
Updated over a week ago

What To Do When You Find A Tenant?

This video explains how to onboard a new tenant!
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Written by Emily
Updated over a week ago

How To Post a Property on Trintals

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Written by Emily
Updated over a week ago

Shooting for success - How to get more leads by taking perfect photos of your rental.

A few basic photo tips from a real estate veteran are all you need to make your property listing reach out and grab renters by the eyeballs.
Emily avatar
Written by Emily
Updated over a week ago

Why do I need to enter my personal information to view the tenant screening report?

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Written by Emily
Updated over a week ago

What should I look for in the criminal history?

Before I accept an applicant as a tenant.
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Written by Emily
Updated over a week ago

How much income should an applicant have?

Before I accept an applicant as a tenant.
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Written by Emily
Updated over a week ago

What should I look for in the credit history?

Before I accept an applicant as a tenant.
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Written by Emily
Updated over a week ago

What to look for in the tenant rental history?

Before I accept an applicant as a tenant.
Emily avatar
Written by Emily
Updated over a week ago

How to delete your rental property?

Rentals > Select Property > More options > Delete
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Written by Emily
Updated over a week ago

How much does it cost for a Landlord?

Explaining our services, value, and price for Landlords. (full pricing details)
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Written by Emily
Updated over a week ago

How do I recognize a quality tenant?

What do I need to know about an applicant's income, and their history of credit, employment, residence and criminal conviction?
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Written by Emily
Updated over a week ago

Can you remind my tenant to pay their rent?

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Written by Emily
Updated over a week ago